Director- Graduate Enrollment Management

Employer Info:

University of Washington

https://www.washington.edu/
Job Name
Director- Graduate Enrollment Management
Brief Description
POSITION PURPOSE
This position leads the Graduate School’s Graduate Enrollment Management Services (GEMS) unit and is responsible for a portfolio of duties encompassing all aspects of graduate student admissions, degree progression, graduate initiatives, and policy and strategy development for the three University of Washington (UW) campuses. The Director for Graduate Enrollment Management has a broad and deep impact on academic operations at the University and on the graduate student experience. The director provides strategic leadership for a team which services and supports graduate applicants, graduate students, faculty and staff, and academic and administrative units.

The director is responsible for a comprehensive range of process and policy leadership duties that focus on increasing the university's capacity for meeting next generation challenges and leveraging opportunities to create innovations in graduate education. This position engages with University stakeholders across institutional hierarchies, including university leadership, administration, faculty, staff, and students, and must have the ability to navigate complex political landscapes while maintaining a high degree of diplomacy, composure, and professionalism. Building and managing relationships with central university leadership, unit leaders, and other stakeholders is a critical function of the role. These efforts include consistent engagement with the Graduate Council of elected faculty and leadership of faculty committees and working groups within the Council.

The director supports and develops processes and policies that advance equity, inclusion, and justice in graduate education. In partnership with other units in the Graduate School, the director addresses issues pertaining to race and equity and advances the priority of ameliorating disparities in graduate education, working to create and promote a more mutual, respectful, inclusive, and diverse place of learning and excellence. In the execution of this work, the director is expected to possess the skills to design, develop, implement, and assess innovative practices to support institution-wide priorities and to drive organizational change within the Graduate School.

Additional core responsibilities include oversight of student advising services, managing key administrative operations, and overseeing essential technology systems for active degree programs. The director provides technology-based analysis of graduate program admissions business practices, processes, and problems for over 400 degree and certificate programs and must possess thorough knowledge of the Slate system, as well as the policies, procedures, and laws that support graduate education on the 3 UW campuses. It requires expertise in graduate admissions and the functionality of Slate. The director also oversees enrollment management processes in MyGrad. This position will lead cross-functional teams to solve complex business or systems issues within the Graduate School and across all graduate programs and must be equally comfortable working with information technology staff, end users, and stakeholders. The successful candidate offers vision, leverages data and technology, and has deep knowledge of graduate admissions, degree management, and business acumen.

Reporting to the Associate Dean for Academic Affairs, the Director serves as a member of the Graduate School Executive Staff team and represents the interests of the Graduate School and graduate programs on UW committees across the three UW campuses. This position must understand and represent the diverse needs of graduate programs and be able to lead multi-faceted initiatives by engaging a diverse range of stakeholders.
Job Type
Full-Time
Education Level Required
Bachelors
Location City
Seattle, WA 98195, United states
Contact Person
Jennifer Phipps
Contact Email
jrphipps@uw.edu
Contact Phone
2066853519
How to Apply
Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Direct Link
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Job Details

DIRECTOR - GRADUATE ENROLLMENT MANAGEMENT
Req #: 229647
Department: THE GRADUATE SCHOOL
Job Location: Seattle Campus
Posting Date: 01/02/2024 
Closing Info: Open Until Filled 
Salary: $9,750 - $11,083 per month 
Other Compensation:  
Shift: First Shift 
Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.  

 
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. 

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. 

The Graduate School is an intellectual leader on pressing issues in graduate education and advances a culture of excellence, inclusion and equity.  The Graduate School provides instrumental services to UW graduate programs, faculty and students while championing the enterprise of graduate education itself.

POSITION PURPOSE
This position leads the Graduate School’s Graduate Enrollment Management Services (GEMS) unit and is responsible for a portfolio of duties encompassing all aspects of graduate student admissions, degree progression, graduate initiatives, and policy and strategy development for the three University of Washington (UW) campuses. The Director for Graduate Enrollment Management has a broad and deep impact on academic operations at the University and on the graduate student experience. The director provides strategic leadership for a team which services and supports graduate applicants, graduate students, faculty and staff, and academic and administrative units.

The director is responsible for a comprehensive range of process and policy leadership duties that focus on increasing the university's capacity for meeting next generation challenges and leveraging opportunities to create innovations in graduate education. This position engages with University stakeholders across institutional hierarchies, including university leadership, administration, faculty, staff, and students, and must have the ability to navigate complex political landscapes while maintaining a high degree of diplomacy, composure, and professionalism. Building and managing relationships with central university leadership, unit leaders, and other stakeholders is a critical function of the role. These efforts include consistent engagement with the Graduate Council of elected faculty and leadership of faculty committees and working groups within the Council.

The director supports and develops processes and policies that advance equity, inclusion, and justice in graduate education. In partnership with other units in the Graduate School, the director addresses issues pertaining to race and equity and advances the priority of ameliorating disparities in graduate education, working to create and promote a more mutual, respectful, inclusive, and diverse place of learning and excellence. In the execution of this work, the director is expected to possess the skills to design, develop, implement, and assess innovative practices to support institution-wide priorities and to drive organizational change within the Graduate School.

Additional core responsibilities include oversight of student advising services, managing key administrative operations, and overseeing essential technology systems for active degree programs. The director provides technology-based analysis of graduate program admissions business practices, processes, and problems for over 400 degree and certificate programs and must possess thorough knowledge of the Slate system, as well as the policies, procedures, and laws that support graduate education on the 3 UW campuses. It requires expertise in graduate admissions and the functionality of Slate. The director also oversees enrollment management processes in MyGrad. This position will lead cross-functional teams to solve complex business or systems issues within the Graduate School and across all graduate programs and must be equally comfortable working with information technology staff, end users, and stakeholders. The successful candidate offers vision, leverages data and technology, and has deep knowledge of graduate admissions, degree management, and business acumen.

Reporting to the Associate Dean for Academic Affairs, the Director serves as a member of the Graduate School Executive Staff team and represents the interests of the Graduate School and graduate programs on UW committees across the three UW campuses. This position must understand and represent the diverse needs of graduate programs and be able to lead multi-faceted initiatives by engaging a diverse range of stakeholders.

About the Graduate School
At the University of Washington Graduate School, we work to support the production of knowledge and innovation, to develop the next generation of researchers and leaders, and to advance the public good. Graduate students strengthen the UW’s state and global reputation and impact, and the Graduate School promotes the academic, research, teaching, and professional success of every one of them. The Graduate School leads the University’s efforts to recruit and retain the most promising graduate students of diverse backgrounds and cultures, and we collaborate with campus partners to provide our graduate students with professional development opportunities and the services to manage their academic progress from application through commencement and beyond into vibrant alumni.

We value and honor diverse experiences and perspectives, strive to create welcoming and respectful working and learning environments, and promote access, opportunity, and equity for all. Please visit the Graduate School website  to learn more about our work and community.

DUTIES AND RESPONSIBILITIES

Operations – 40%
  • Direct staff in work related to student admissions, policy, advising, academic progress, degree requirements, and graduation administration.
  • Oversee the SLATE graduate admissions platform and MyGrad enrollment platform, and the analysis of admissions and enrollment business practices, processes, and problems.
  • Partner with the Graduate School’s Computing and Information Resources (CAIR) to find and harness technological solutions to complex problems.
  • Ensure compliance with state, federal, and UW policies, processes, and regulations.

    Strategy and Initiatives – 20%
  • Develop and lead internal and cross-campus initiatives efforts affecting the UW graduate community and the student experience.
  • Use current awareness of issues impacting graduate education and the graduate student experience to inform strategy development for the unit.
  • Identify needs, cultivate opportunities, and provide leadership to create efficiencies and implement evidence-based initiatives in enrollment management and/or broader processes in GEMS and the partnership between GEMS and Academic Affairs.
  • Create and oversee reports that inform key University decision makers and stakeholders on trends in graduate enrollment management.

    Policy Development and Interpretation – 20%
  • Participate in the development and implementation of policy, processes, and resources that support the Graduate School's strategic plan; provide counsel to the Dean and Associate Dean.
  • Interpret Graduate School policies and apply them to complex student situations.

    Campus Leadership and Engagement – 20%
  • Serve as the Graduate School liaison on university-wide committees and meetings, including tuition appeals, suspension of admissions, degree codes, curricular changes, and student data.
  • Lead and coordinate internal and cross-campus process improvement efforts affecting the UW graduate community (e.g., enrollment confirmation deposits, automated degree audits, etc.).
  • Serve as a data-domain sub-steward representing graduate admissions/student data on the Academic Data Domain Council.
  • Serve as the business owner for Slate and MyGrad, leading efforts in guidance to the university community and evaluating requested changes.
  • Collaborate with Computing and Information Resources (CAIR) on technological implementations, process redesign, and system enhancements.

    Supervisory Responsibilities
    This position directly supervises two professional staff positions, who in turn supervise an additional 6 staff positions. For direct reports, this position holds responsibility for hiring, training, evaluating, and managing work. This position is responsible for the team's overall performance.

    MINIMUM REQUIREMENTS
  • Bachelor’s degree in education, policy, or a related field.
  • Seven years of experience in higher education administration and operations.
  • Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration

    ADDITIONAL REQUIREMENTS
  • Understanding of institutional structures and policies in higher education.
  • Proven management skills in organizing and overseeing staff and processes to support and redesign effective procedures.
  • Demonstrated success in project management and building productive relationships with a variety of stakeholders.
  • Ability to negotiate complex institutional systems with the ability to communicate clearly and effectively, both oral and written.
  • Experience working with enterprise admissions and enrollment management software applications.
  • Ability to achieve results in a deadline-driven environment where multiple projects and responsibilities compete for time and attention.

    TECHNICAL REQUIREMENTS
  • Must be adept at using institutional data to drive business decisions.
  • Must be adept at Microsoft Office Suite, including Outlook calendar, MS Word, and MS Excel.

    DESIRED QUALFICATIONS
  • Knowledge of federal, state, and local laws, regulations, and policies related to student records, information systems, admissions, and registration.
  • Three to five years’ experience working with student information systems and/or admissions systems.
  • Experience working in a multi-campus university system or experience in a variety of higher education institutions (e.g., R1, regional, master’s).
  • Experience communicating with international populations in an educational setting.
  • Advanced presentation and leadership skills.

    CONDITIONS OF EMPLOYMENT
    This is a hybrid position requiring at least 2 days of onsite work a week at the Seattle UW campus during regular business hours. May work extended or non-standard hours based on project or business needs. Occasional local and overnight travel required.

    Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.