Director of Enrollment Services

Employer Info:

Great Basin College
Job Name
Director of Enrollment Services
Brief Description
Reporting to the Vice President for Student and Academic Affairs, the Director of Enrollment Services & Registrar provides energetic, strategic and collaborative leadership, supervision of classified and professional staff in the office of Admissions and Records and the office of Advisement and Retention. This position is responsible for the direction, interpretation, updates and implementation of college admission, records and advisement policies and procedures at all GBC locations. The Director is responsible for closely collaborating with faculty mentors and professional advising staff to provide vision and leadership to the College and its partners on advising, which includes all aspects of student-centered undergraduate advising from first-time enrollment to degree attainment. The Director is responsible for outcome driven efforts in academic advising that support student success (e.g., retention, persistence and graduation). These objectives are achieved through development of a seamless recruitment, admission, advisement and registration process.

This position is responsible for the creation and maintenance of a college-wide retention plan that promotes proactive intervention strategies to advance student success metrics using data to identify target populations. The Director participates on the GBC Curriculum and Articulation Committee and co-chairs the Advisement & Retention strategic enrollment management subcommittee. This position also coordinates all college-wide activities that provide career services such as career assessment, development of workforce readiness and job search skills.

The Director serves as a member of the Vice President for Student and Academic Affairs leadership team, participates in the College’s strategic planning, has responsibility for assessment of Enrollment Services, and works closely with both academic and administrative areas of the College. This position requires occasional travel throughout the state to other college locations. This position is based at the main Great Basin College campus in Elko, NV.
Job Type
Education Level Required
Location City
Elko, NV 89801, United states
Contact Person
HR Great Basin College
Contact Email
Contact Phone
How to Apply
Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

Draft applications are saved automatically and can be accessed through your candidate home account.

Final applications must be submitted prior to the close of the recruitment.

Once a recruitment has closed, applications will no longer be accepted.

Required attachments are listed below on the posting. Your application will not be considered without the required attachments.

If you need assistance or have questions regarding the application process, please contact our Human Resources department at
Direct Link
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Job Details

Required Qualifications:

  • Bachelor’s degree from an accredited institution

  • Must have five years’ experience in progressively responsible leadership positions in a student services (or similar) environment.

  • Experience with functionality of a Student Information System and records management, including student records.

  • Knowledge and experience with academic curriculum, degree and program requirements and advising.

  • Ability to analyze, make decisions, and problem solve effectively.

  • Well-developed leadership and management skills including employee development.

  • Excellent verbal and written communication skills.

  • Excellent customer service skills.

  • Demonstrated experience in applying process improvements necessary to adapt in a rapidly changing environment. 

  • Extensive knowledge of federal, state, institutional guidelines and compliance in many areas including data privacy (FERPA), and data security.

  • Demonstrated supervisory experience.

  • Ability to maintain time management within a busy office and department.

Preferred Qualifications:

  • Master’s degree preferred.


  • Provides leadership and direction to the operations of the offices of Admissions and Records and Advisement and Retention. 

  • Collaborates with academic departments and other student services areas to enhance students’ understanding of degree requirements and transfer opportunities.

  • Responsible for consistently updating enrollment service areas training materials

  • Recruit, supervise, train, and evaluate staff as assigned.

  • Coordinates in-service training for staff and faculty involved with advisement and records management.

  • Advises College administration on policy interpretation and execution regarding admissions, records management, academic advising standards, and best practices.

  • Manages and maintains (CRM) Customer Relationship Management system.
  • Participate in various local, regional, state, and national meetings, conferences, workshops, symposia, and advisory councils related to enrollment management, student success, admissions, registrar, advising and retention.

  • Develops and maintains a comprehensive assessment plan that will include the implementation of appropriate assessment tools to identify and address student needs.

  • As Designated School Official (DSO), handles international (F-1) student admission, tracking, and advising.  Must be knowledgeable about federal international policies as designated by the Department of Homeland Security. 

  • Support, implement and promote compliance with institutional equity plans in all aspects of employment and education; encourage cultural and ethnic diversity in staffing, programs, and services.

  • Promote students’ awareness of key support services and institutional policies and procedures.

  • Oversees the graduation committee that coordinates commencement activities.

  • As appropriate, develops and manages department budgets.

  • Provides leadership and guidance to the College community to ensure compliance with regulations pertaining to student academic records (FERPA).

  • Analyzes supporting documentation and facilitates decision to determine students’ residency.

  • Oversees GBC catalog process to include updates with policies and curriculum changes.

  • Compiles reports and makes recommendations to the Vice President for Student and Academic Affairs as necessary.

  • Works on transfer articulation issues, including articulating transcripts, developing articulation agreements and serving as a member of a NSHE Articulation Board and Common Course Numbering Committee. 

  • Works in partnership with faculty, deans, and other academic affairs areas, to enact new programs and courses as they are approved.  Advises GBC’s Curriculum and Articulation Committee with requests for program and course changes. 

  • Works flexible hours, including occasional evenings and weekends.

  • Occasional travel within the state and other college locations with possible overnight stays, with or without accommodations under the Americans with Disabilities Act (ADA).

  • Serves on Refund Appeal and Financial Aid Appeal committees.

  • Provides support to all baccalaureate committees, Academic Standards and General Education Committee.

  • Participation in college and system wide committees as appropriate.

  • Perform other duties as assigned.

Compensation Grade

Administrative Faculty – D

The budgeted salary range for this position is $76,000 - $85,000. Salary is based on relatable education and experience, internal equity and budgets.

Remarkable Retirement

Our retirement plan is beyond compare. Your 17.50% contribution is generously matched by the University.   With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow!  All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada. 

Perks of Working at Great Basin College

  • Health insurance options including medical, dental and vision

  • Generous annual and sick leave and life insurance

  • No state income tax!

  • Free Parking

Grants-in-aid for Faculty Employees

Great Basin College is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee’s spouse or domestic partner. 



Full-Time Equivalent


Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review.

The following must be attached to your application:

  • Resume/CV – List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.

  • Cover Letter

  • Three Supervisory References – Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position.

Additional Information


Newly hired faculty must assure that their official transcripts are sent by the degree granting institution(s) to Great Basin College Human Resources Office within 30 days from the effective date of employment.  Regionally accredited institutions must have awarded academic degrees.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.  Any expense related to the evaluation will be the responsibility of the candidate.

Background Check

An online background check will be required of the selected applicant; a third-party administrator will perform this.


GBC is not able to support sponsorship for employment. Candidates must be eligible to work in the United States.

Open Until Filled

This posting will be posted until filled. Applications may be reviewed upon receipt.  Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made.

Posting Close Date


Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

All document(s) must be received on or before the closing date of the job announcements.

Schedules are subject to change based on organizational needs.

HR will attempt to verify academic credentials upon receipt of hiring documents.

NSHE is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). 

About Great Basin College

Located in the high desert of rural Nevada, Great Basin College is a Carnegie classified baccalaureate and associates degree granting institution embracing a comprehensive hybrid mission to deliver a full four-year liberal arts and sciences, community college and applied technical learning curricula.  With its main campus in Elko, a beautiful site with residential housing and state-of-the-art learning technologies, GBC serves the largest geographic area of Nevada’s colleges. Great Basin College serves the citizens residing in ten of Nevada’s most rural counties, covering 86,514 square miles and bordering five states.  This service area includes centers in Battle Mountain, Ely, Pahrump and Winnemucca. Additionally, satellite locations can be found in twenty other frontier communities.

Our vast geography is known for its spectacular mountain ranges and picturesque valleys, providing a myriad of outdoor recreational opportunities. In addition, Elko is home to several well-known western museums and the world renown, National Cowboy Poetry Gathering, begun 35 years ago to honor and share the traditions of Western storytelling, nurturing the expressive culture of the American West.

GBC provides a “private college” experience with public college affordable access to postsecondary education in an environment that embraces and respects all cultures.  It stands among the most innovative colleges in America, integrating many disciplines into single courses and programs, helping students to develop critical thinking and self-directed learning skills.  Graduates of Great Basin College are fully prepared to enter their chosen careers with the knowledge and confidence to succeed in the global marketplace.

For more information visit GBC or the Area website.