Student & Academic Services Leadership

• Responsible for the overall leadership, assessment, and professional development of the Academic Records & Degree Progress units. This position will actively engage in future state design and implementation of efforts related to the future student enrollment experience, instructor grading experience, and student information system.
• Directly supervises Assistant Registrars and student services specialists & officers; may manage the work of temporary or part-time employees.
• Represents the Academic Records & Degree Progress units at meetings with deans, academic departments, faculty, administrative offices, and student groups.
• Sets the strategic vision for the main principles of student enrollment and degree progress, and faculty grading in partnership with related faculty members, the seven Schools, committees of the faculty Academic Senate, Offices of the Vice Provosts for Undergraduate Education, Graduate Education, and Postdoctoral Affairs.
   

Project Management
 

• Lead the discovery, advancement, and management of upcoming systems projects including system and process design, functionality, training, documentation, and campus release, specifically: a university-wide enhancement to student enrollment; an enhanced grading user interface for faculty and instructors; a transfer course-to-course articulation process and best practices
• Serve as a co-architect in the design and development of a modern ecosystem to enhance the student experience in the areas of enrollment, class search, and tracking degree progress.
• Co-lead the advancement of enrollment management efforts to explore and implement additional PeopleSoft functionality such as reserved seating; serve as a campus lead to communicate changes to leadership and the campus community
• Partner to lead critical process improvement projects including electronic form (eForm) development, tuition prioritizations, and ongoing PeopleSoft enhancements
• Advise the Registrar and Deputy Registrar of the progress and status of projects and circumstances that require special attention or direct intervention.
• Supervise staff responsible for conducting regular workshops with departmental administrators to update and train on new policies, procedures, or technical applications pertinent to enrollment, degree progress, grading, and student records.

Records, Enrollment, Degree Progress, and Grading

• Manage the quarterly grading and dissertation process in advance of degree conferral; verify completion of dissertation requirements, manage the submission of instructor grade rosters, partner with the faculty senate steering committee(s), manage the communication to faculty and staff on final grading procedures; team lead in overseeing Commencement grading and quarterly diploma issuance activities and escalations
• Oversee the quarterly degree conferral process; verify completion of degree requirements, manage submission of departmental/School recommending lists, partner with the Faculty Senate steering committee(s), manage the communication to students and staff on degree clearance procedures and confers all degrees; team lead in overseeing Commencement degree clearance activities
• Supervise the university’s enrollment compliance reporting process with the National Student Clearinghouse (NSC) and National Student Loan Data System (NSLDS) to ensure student enrollment statuses and degree statuses are reported accurately for enrollment verification and degree certification purposes.
• Manage the university’s transfer articulation processes to ensure accurate assessment of transfer coursework from other institutions; partner with Schools and departments to design, develop, and release transfer articulation database workflows
• Evaluate the effectiveness of existing procedures and policies and develop improvements in the enrollment, degree progress, tuition assessment, and grading operations and functions; conduct regular audits of student enrollment and degree data, and instructor grading data within the student information systems; responsible for ensuring adherence to academic policy and university guidelines in the timely and accurate response to University policies and exception requests.
• Manage and continuously reevaluate all vendor relationships to ensure the successful issuance of diplomas, eDiplomas, transcripts, degree verifications, and enrollment
• certifications in compliance with university policies and ensure the exchange of secure student data for these verification and issuance purposes.
• Ensure appropriate physical, technical, and administrative controls are in place to protect student academic data applicable to a student’s educational record under FERPA (Family Educational Rights and Privacy Act).

Minimum & Preferred Qualifications:

Education & Experience:

Bachelor’s degree and seven years of relevant experience or combination of education and relevant experience.

Knowledge, Skills, and Abilities:

• Demonstrated skills in managing and developing staff.
• Advanced understanding of higher education administration and operations of the Registrar’s Office.
• Advanced skills in analysis and development of complex business processes and ability to translate to solutions.
• Advanced interpersonal skills and leads through collaboration.
• Ability to interpret and explain complex academic policies and procedures.
• Expert communication skills, both oral and written.
• Expert problem-solving and customer skills.
• Advanced experience with office applications.
• Ability to work with computer applications and systems, and business processes.

Working Conditions:

• This is a hybrid position that requires 2 days of onsite work a week at Stanford's Redwood City campus.
• May work extended or non-standard hours based on project or business needs. Occasional local and overnight travel required.

Work Standards:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

The expected pay range for this position is $117,000 to $133,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

How to Apply: We invite you to apply for this position, please submit your résumé and a one-page cover letter along with your online application.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.