Starting salary for this position is: $62,202 (Annually)

The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with CCS.

Community Colleges of Spokane (CCS) District Equity Statement  

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience. 

Spokane Community College (SCC) is a beautiful campus set along the Spokane River and near the urban city center of Spokane.  Spokane is a mid-sized city in the inland Pacific Northwest with a high quality of life and quick access to the outdoors. In addition to the 148-acre main campus in Spokane, SCC serves over 10,000 square miles in eastern Washington including educational centers in Colville, Newport, Inchelium, and Republic. More information about relocating to/living in Spokane is available here: http://ccs.spokane.edu/Working-for-Us/Relocation-and-Living-in-Spokane.
 
SCC is one of two accredited community colleges that comprise the Community Colleges of Spokane. Serving about 22,000 students, SCC is an educational leader and responsive partner with the community and region to provide access to relevant programs of the highest quality. Offering state-of-the-art career technical programs (approximately 50% of total enrollment) as well as liberal arts/transfer programs (about 25%) and basic education for adults (about 25%), SCC’s comprehensive opportunities transform lives and enrich our communities. As a college we are collectively committed to the work that embraces diversity, promotes equity, and fosters inclusion and global awareness at every level of our college.

Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Associate Registrar in the SCC Admissions and Registration Division. 

• Manage the day-to-day operations of the Transcripts and Records office, which includes evaluating transcripts, transfer credit, graduation requirements, and high school completion, and awarding degrees, certificates, and high school diplomas, and ensuring smooth operations and coordination with all district and SCC departments. *
• Maintain Academic Advisement Report (AAR) degree audits. * 
• Evaluate and apply Academic Credit for Prior Learning. Serve as the college’s prior learning coordinator. * 
• Plan, implement, and evaluate Transcripts and Records policies, procedures, and services ensuring student success and compliance with applicable federal, state, and local laws, rules, and regulations and district and SCC policies and procedures. Provide related training for staff on a continuous basis. *
• Supervise full and part-time classified and work-study employees (train, schedule, evaluate, discipline, and respond to grievances). Adhere to classified contracts and all district rules and regulations ensuring efficient operations. *
• Inform and educate staff about behavior and performance expectations, provide timely and accurate feedback regarding performance, and ensure performance and behavioral problems are corrected promptly and effectively. *
• Assist in the development, coordination, implementation, and maintenance of Admissions and Registration policies and procedures to ensure that the work of all areas of the department provides an integrated and consistent approach to student needs. *
• Oversee the research, collection, and dissemination of data needed for accreditation, grants, reports, proposals, and budgets. *
• Support the Director of Admissions and Registration to ensure the integrity of academic procedures, data, and records utilizing complex technologies like PeopleSoft, Campus CE, customer relationship management (CRM), document imaging, and sophisticated report and query writing tools. *
• Understand, implement, and assist in training staff to ensure compliance with FERPA regulations. *
• Participate in the review of existing and new policies and procedures for the seamless implementation of new products, technologies, and services within Admissions and Registration. Provide leadership and train staff on new application functionality, tools, and processes as needed. *
• Work closely with department leadership, supervisors, and Program Specialists to ensure that SCC is meeting requirements and expectations and is prepared for PeopleSoft updates and configuration changes. *
• Perform special assignments and related duties as directed by the Director of Admissions and Registration. Strive to ensure that all staff provide excellent student-customer service. *
• Participate in meetings and committees as requested. *
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures, and directives, state and federal regulations, orders and statutes, and collective bargaining agreements. *
• Support and advance the CCS strategic plan, and perform other duties as assigned. *

REQUIRED COMPETENCIES (MINIMUM QUALIFICATIONS)
 

• Bachelor’s degree from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• Progressive work experience in Admissions, Registration, or related department.
• Experience supervising or leading employees.
• Knowledge of FERPA.
• Experience with college academic regulations, procedures, and practices within a degree-granting accredited institution.
• Experience using Microsoft Office products, including word processing and spreadsheets.
• Knowledge of the internal operations and structure of a student management system (e.g., PeopleSoft, Ellucian, Jenzabar, Workday, etc.)
• Excellent analytical skills that demonstrate the successful evaluation of protocols, procedures, processes, and improvement plans.
• Excellent interpersonal, verbal, and written communication skills and the proven ability to work successfully with multidisciplinary teams and diverse populations.
• Experience working as a team member on projects and implementation of new initiatives with an emphasis on data research and analysis.
• Excellent customer service skills.
• Acceptance of the responsibility to promote the welfare and best interests of students at all times.
• A demonstrable understanding and acceptance of the mission, values, goals, objectives, and strategic plan of CCS.
• The ability to perform assigned duties in a manner consistent with applicable laws, regulations, and goals of the institution, and community and technical college system.
• Demonstrated commitment to fostering and supporting a teaching, learning, and working environment that honors diversity, equity, and inclusion.

• Knowledge of SCC/CCS educational offerings.
• Knowledge or experience with PeopleSoft or ctcLink.
• Experience using customer relationship management software (e.g., TargetX, Salesforce, Starfish, etc.)
• Two (2) or more years of supervisory experience, preferably within Student Services.
• Familiarity with Washington State, CCS, and SCC policies and procedures.

TOTAL COMPENSATION WITH BENEFITS:  $83,837 - $93,337.

 Total compensation is an estimate based upon adding the following amounts together:

• Base compensation of $62,202 - $70,314, plus 
• Current employer-paid health and related benefit contribution rates, plus
  • Click here for a full list of benefits.
• Median retirement fund contributions. 

• Work is performed in a normal, temperature-controlled office environment.
• Work is sedentary in nature.
• Frequent use of computer and exposure to terminal screens.
• Visual focus and strain.
• Work directly with students/clients.
• Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
• Frequent repetitive hand/wrist motions and finger manipulation.
• Frequent oral and auditory communication with others.

• Contract 12-month position.
• This position is overtime eligible.
• Requires local or regional travel. If using a personal vehicle, proof of driver’s license and car insurance is required.
• Criminal background check is required.

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:
 

• CCS online application.
• Cover letter addressing your qualifications as applied to the responsibilities of this position. *
• Comprehensive resume. *
• Names, addresses, and telephone numbers of three professional references.*
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.