Senior Coordinator, Registration

Employer Info:

The University of Arizona



https://www.arizona.edu/

As Arizona’s land-grant university, we are driven to do great things. It’s our passion to transform the lives of our student Wildcats and to solve some of the biggest challenges facing our state and the world. But what makes us unique is how we do it. We live our purpose, mission and values every day. And we do this in one of the most incredible places on Earth, surrounded by majestic mountains and Saguaro forests, and under a sky that ignites imaginations with cotton candy sunsets and diamond-filled nights. At the University of Arizona, everywhere you look is filled with wonder.
Job Name
Senior Coordinator, Registration
Brief Description
As a member of the Registration, Residency & Transcripts leadership team, the Senior Coordinator for Registration is responsible for a student-centered registration process, enrollment exception management, and accurate academic records to ensure an equitable and efficient student experience. The Senior Coordinator and team will ensure excellent academic service and consistency of policy interpretation for their area of responsibility.

The Office of the Registrar is responsible for the accuracy and integrity of the academic record. Serving all students, faculty, academic units, and student support functions; the Office is charged with implementing academic and student policies and their alignment with state and federal regulations and accreditation standards. The Office strives to be a leader and thought partner in creating efficient processes designed to support student success and service excellence.
Job Type
Full-Time
Education Level Required
Bachelors
Location City
Tucson, AZ 85721, United states
Contact Person
Deborah Milora
Contact Email
dmiller@arizona.edu
Contact Phone
520-621-3432
How to Apply
Apply through website: https://arizona.csod.com/ux/ats/careersite/4/home/requisition/12695?c=arizona
Direct Link
Click here for more info
Job Details

Duties and Responsibilities

  • Oversee academic petition and tuition appeal processes and ensure consistent and fair application of evaluation
  • Manage academic grading and support for Instructor Center and faculty grade submission
  • Supervise and support professional staff  
  • Provide analysis and feedback for improved business processes and policy revisions and recommendations to create efficiencies and to improve service to the campus community
  • Create student-centered and efficient processes and operations to support student success and uphold the integrity of the academic record and institution
  • Evaluate student records and enrollment requests for exception and adherence to university policy and other related academic scenarios
  • Resolve complex enrollment and student record issues with academic and student service departments
  • Contribute to projects and initiatives to create equitable and consistent experiences for students
  • Assist with process/system improvements for student systems
  • Additional duties may be assigned

Knowledge, Skills, and Abilities:

  • Knowledge of University policies
  • Skill in using Student Information Systems and platforms
  • Ability to make independent decisions
  • Demonstrated commitment to diversity and inclusion in the workplace
Minimum Qualifications: 
  • Bachelor's degree or equivalent advanced learning attained through professional level experience required
  • Minimum of 5 years of relevant work experience required
Preferred Qualifications: 
  • Master's degree in a related field
  • Direct experience in student records, academic advising, or student academic support services
  • Supervisory experience
  • Experience using office technologies