This position requires a baccalaureate degree from a regionally accredited college or university, 3-5 years of relevant work experience, and 1-3 years of supervisory experience. Credentials must be obtained prior to the start of employment. Additional education or years of relevant experience may substitute for supervisory experience. Previous experience working with academic faculty and/or university curriculum preferred.

Required knowledge, skills and abilities include:

• High level knowledge of academic policies, procedures, and guidelines in a university setting.
• Working knowledge of the University enrollment services, recruitment, financial aid, academic programs.
• Understanding of curriculum workflow and catalog content.
• Awareness and appreciation for information privacy rules and standards.
• Customer or Student Services.
• Effective verbal, written, interpersonal, and public speaking skills.
• High analytical and observational skills.
• Critical thinking, problem solving, and effective closure skills.
• Independent and group decision making.
• Team building and leadership skills.
• Attention to Detail.
• Ability to balance federal, state, and local regulations, as well as campus and system-wide policies and procedures.
• Ability to successfully communicate and interact with university and community members.
• Ability to work independently and meet deadlines and to train and delegate tasks and assignments to staff.