As Arizona’s land-grant university, we are driven to do great things. It’s our passion to transform the lives of our student Wildcats and to solve some of the biggest challenges facing our state and the world.
But what makes us unique is how we do it. We live our purpose, mission and values every day. And we do this in one of the most incredible places on Earth, surrounded by majestic mountains and Saguaro forests, and under a sky that ignites imaginations with cotton candy sunsets and diamond-filled nights. At the University of Arizona, everywhere you look is filled with wonder.
Job Name
Military Education Benefits Specialist
Brief Description
As a member of the Military-Connected Benefits and Certifications (MCBC) team, the Military Education Benefits Specialist will support military-connected students utilizing Veterans Education Benefits and Active Duty Tuition Assistance. Specifically, the specialist will be primarily responsible for ensuring receipt and posting of VA monies to student records as certified.
The MCBC unit in the Office of the Registrar is charged with providing support to students utilizing G.I. Bill and Tuition Assistance benefits. The MCBC team is co-located with the UA VETS Center, a comprehensive support services unit for veterans, their dependents, ROTC students and current military members. The Specialist reports to the Manager of Military-Connected Benefits and Certifications.
The Office of the Registrar is responsible for the accuracy and integrity of the academic record. Serving all students, faculty, academic units, and student support functions; the Office is charged with the implementation of academic and student policies and their alignment to state and federal regulations and accreditation standards.
The Office strives to be a leader and thought partner in creating efficient processes that are designed in a way that supports student success and service excellence.
Serve as the primary processor to claim and apply VA payment wires to student records, to include VA overpayments
Collaborate with professional and student worker staff to provide exceptional service to military-connected students and their families
Serve as primary liaison between the School Certifying Officials, Bursar’s Office and the Campus Store to review military-connected students’ accounts
Provide support for Active Duty members using Department of Defense (DoD) Tuition Assistance
Lead annual updates to the various Tuition Assistance portals (Army Ignited, Navy College Management Information System, and the DoD Memorandum of Understanding)
Participate in regular training and professional development to keep current on knowledge of laws and regulations that might affect the organization’s policies specific to military education benefits.
Perform related duties as assigned or required to meet department, division and university goals and objectives
Knowledge, Skills & Abilities
Knowledge of FERPA and ethical principles in working with students
Ability to effectively use standardized software programs including Google Suite, Office 365, Trellis, etc.
Skills in data entry and database maintenance
Ability to communicate effectively with a diverse group of individuals (students, staff, faculty) using electronic tools (email, Trellis, phone, Zoom)
Knowledge of appropriate federal and state regulations to maintain compliance with VA and DoD rules.
Proficiency or understanding of financial reporting requirements
Demonstrated commitment to diversity, equity, and inclusion in the workplace
